Privacy Policy 

By using our website and services:

• We collect personal information such as:

  • Name

  • Phone number

  • Email ID

  • Emergency contact details

• Payment details are processed securely via third-party gateways (we do not store card details).

• Your information will not be sold to third parties.

• We may use your contact details for:

  • Booking confirmations

  • Trip updates

  • Promotional offers

• You may request deletion of your data by emailing us.

Safety & Participation Policy

• Participants must:

  • Follow trek leader instructions

  • Respect local communities and environment

  • Avoid alcohol or substance misuse during activities

• Any misconduct may result in removal without refund.

• Participants are responsible for their personal belongings.

Force Majeure Policy

Miles2Go shall not be held liable for delays or cancellations due to:

• Natural disasters

• Landslides

• Political unrest

• Government orders

• Pandemic restrictions

• Transport strikes

In such cases, refunds/credits will be decided based on vendor recovery.